Frequently Asked Questions

  • Frequently Asked Questions
  • Frequently Asked Questions
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Frequently Asked Questions

  • How to Signup and Login
  • My SEPA payment is missing
  • How to add card to Apple Pay
  • How to add card to G-Pay
  • How to add and remove wallets to account
  • How to Logout
  • How to invite friends
  • Transaction statement
  • Physical card order
  • How to issue a new virtual card
  • How to download an account statement
  • Create new wallet
  • How to change or update your account details
  • How to resolve dormant fees
  • My top up is missing or pending
  • My SEPA is pending or missing
  • Pending Verification
  • Failed Card Payment
  • Receiving Email and SMS
  • Passkey
  • Change passcode
  • Static Password
  • Supported Wallets
  • Supported Networks
  • $holytag
  • Using your card abroad