Pending Verification

The verification process typically takes a few minutes, but in some cases, it may take longer. Here's what you need to know:

Standard Processing Time

• Most verifications are completed within a few minutes
• Some verifications may require additional review or clarification

Verification may take longer if:

• Manual review is required
• Additional documentation needs to be submitted
• Clarification is needed on submitted information

What to Expect

1. Email Notifications:

   • Keep an eye on your email for any communications from our team
   • We may need to contact you for additional information

2. Processing Time:

   • If verification takes more than 24 hours
   • And you haven't received any emails from us
   • Please contact us for investigation

Contact Support

If you need assistance:

• Use the chat function in the app if available
• Email us at support@holyheld.com if chat is not available
• We'll help investigate your verification status