Pending Verification

Or you can always talk to us directly in the chat

The verification process typically takes a few minutes, but in some cases, it may take longer. Here's what you need to know:

Standard Processing Time

  • Most verifications are completed within a few minutes
  • Some verifications may require additional review or clarification

Verification may take longer if:

  • Manual review is required
  • Additional documentation needs to be submitted
  • Clarification is needed on submitted information

What to Expect

  1. Email Notifications:
    • Keep an eye on your email for any communications from our team
    • We may need to contact you for additional information
  2. Processing Time:
    • If verification takes more than 24 hours
    • And you haven't received any emails from us
    • Please contact us for investigation

Contact Support

If you need assistance:

  • Use the chat function in the app if available
  • Email us at support@holyheld.com if chat is not available
  • We'll help investigate your verification status