My payment is missing
Or you can always talk to us directly in the chat
If you are waiting for an incoming SEPA payment, or made an outgoing SEPA transaction, the payment will arrive in your account in 1-3 business days.
We unfortunately do not have the ability of pulling your payment back once it has been sent.
If after 3 business days your deposit has not arrived, please reach out to the customer support in the chat, and provide details about your on-chain transaction. Our friendly support is here to help.