FAQ

Search anything Holyheld

Or you can always talk to us directly in the chat

Hot Topics

  • Custodial vs Non-custodial
  • Fees and Limits
  • Card availability
  • Receiving a payment
  • View your Card Details
  • Buy & Sell crypto
  • Lost or stolen card
  • Receive from a friend
  • Bank transfer
  • Send to a friend

Frequently Asked Questions

  • How to Signup and Login
  • Create new wallet
  • Passkey
  • Change passcode
  • Static Password
  • Supported Wallets
  • Supported Networks
  • $holytag
  • Using your card abroad
  • My SEPA payment is missing
  • How to add card to Apple Pay
  • How to add card to G-Pay
  • How to add and remove wallets to account
  • How to Logout
  • How to invite friends
  • Transaction statement
  • Physical card order
  • How to issue a new virtual card
  • How to download an account statement
  • How to change or update your account details
  • How to resolve dormant fees
  • My top up is missing or pending
  • My SEPA is pending or missing
  • Pending Verification
  • Failed Card Payment
  • Receiving Email and SMS

Getting Started In Crypto

  • What is the difference between L1 and L2?
  • How to stay safe in crypto?
  • How to set up a non-custodial wallet
  • What is Polygon?
  • What is Arbitrum?
  • What is Optimism?
  • What is Gnosis?
  • What is Avalanche?
  • What is ZkSync?
  • What is Blast?
  • What is BNB?
  • What is Aleph Zero?
  • What is Base?
  • What is Ethereum?
  • What is Berachain?
  • What is Mode?
  • What is INK?
  • What is Manta Pacific?
  • What is Starknet?
  • What is Solana?
  • What is Plume?
  • What is Hyperliquid?