Receiving a business payment starts with a simple agreement: which currency is owed, which account should receive it and which reference connects the transfer to the invoice. Getting those details right reduces follow-up work for both finance teams.
Holyheld Business provides named USD and EUR accounts alongside global payments and native stablecoin support. This guide explains how to organise a bank-payment workflow around those accounts.
Match the invoice currency to the receiving account
For a USD invoice, provide the USD account details. For a EUR invoice, provide the EUR details. Use the beneficiary name and payment instructions supplied for the account, and check that they belong to the company issuing the invoice.
If you manage several companies, establish which entity owns the receivable before sharing any details. Holyheld supports multiple entities, virtual accounts and team permissions, helping you organise company finances without losing that distinction.
Agree any currency conversion before the customer sends money. An invoice for EUR and a payment in USD involve an exchange rate as well as a transfer; the amount sent alone does not tell you whether the invoice has been paid in full.
Give the customer instructions for the payment route
Different payment routes can require different details. Share the instructions for the route being used, rather than a cropped account number or an old invoice template.
| Payment | Details to check before sending |
|---|---|
| USD by ACH | Beneficiary name, account number and the routing details supplied for ACH |
| USD by wire | Beneficiary name and the wire instructions supplied for the account |
| EUR by SEPA | Beneficiary name, IBAN and any additional details in the payment instructions |
ACH and wire transfers are distinct routes. Nacha’s ACH explainer describes ACH processing and settlement; its schedule should not be treated as a promise for every other type of payment.
An IBAN identifies an account in a standard format. Checking that format can catch a typing error, but does not establish ownership or confirm that the account is open. Use Holyheld’s IBAN calculator for format checks and verify the beneficiary details separately.
Keep the invoice and payment reference together
Include the invoice number, amount, currency, due date and payment reference in the instructions you send. Retain the invoice and the transfer record together so another member of your finance team can understand the receipt.
For example, a company issues invoice INV-1042 for USD 12,000. The customer receives the company's USD instructions with that invoice reference. On receipt, the finance team matches the credit to the invoice and checks for any difference in amount.
- Issue the invoice INV-1042 requests USD 12,000, with the due date and payment reference.
- Share USD instructions Use the company's USD account details and include reference INV-1042.
- Match the receipt Check the credited USD amount against INV-1042 and record any difference.
An invoice for EUR 8,000 follows the same sequence with the company's EUR account details and its own reference. These examples illustrate the workflow; they are not reported customer results.
Holyheld’s invoicing, virtual accounts and analytics support that organisation. Use team permissions to give colleagues access appropriate to their work.
Separate sending, settlement and receipt
A customer’s transfer confirmation shows that a payment was initiated. Check the receiving account before treating the invoice as paid, and keep any pending receipt visible in your records.
Timing depends on the payment route and its processing stages. The ECB explains how SEPA Instant works, including its ten-second execution standard. That standard applies to the instant-payment scheme; it is not a blanket delivery time for every bank transfer or stablecoin conversion.
If a payment needs investigation, have the amount, currency, reference and sending confirmation ready for your concierge. Those details help identify the transfer without relying on a screenshot of a balance.
Check costs before agreeing payment terms
Review the Business pricing page for membership and transfer charges. Consider any currency conversion separately, and clarify with the sender whether their provider charges them for the transfer.
When a customer wants to pay in stablecoins instead, agree the asset and network before they send. The stablecoin and bank payment guide covers that workflow and the information to keep for reconciliation.
Apply for Business membership
Holyheld is invite only. Request invite to apply for your company. We review each application and invite companies whose needs we can support.