Lost or stolen card

Or you can always talk to us directly in the chat

You can block and unblock your card at any time in the Holyheld app. If your card is lost or you suspect that it might have been compromised, please block the card immediately.

To block your card:

  1. Go to  Holyheld Web or mobile app
  2. Click your your Holyheld Card on web app or in mobile app to open card menu
  3. Toggle “Freeze card”
  4. Issue a replacement new virtual card in the app and talk to support about whether you want a replacement physical card.
  5. Click on to contact our support if you have any other concerns.